Reservation Key

Refund Policy

We offer a free 30-day trial on new accounts. Upgrades from free accounts do not qualify for the free 30-day trial.

If you cancel your paid account before you are billed 30 days after your original signup, you won't be charged. If you cancel after you are billed on day 30, no refunds will be issued. For example, if your billing cycle is on the 18th of every month, and you cancel on the 24th, you'll still have to pay for the current month, but you won't be charged again after that.

Once you cancel you won't be charged again, but you are responsible for whatever charges have already been incurred.

How do I cancel my account?
You can cancel your account at any time by selecting the "Account Settings" link under the Settings tab. Once you are on the Account page, click the "Please cancel my account (I understand this is irreversible)" link at the bottom of the page.

How do I remove a property?
You can a property at any time by selecting "Property Details" link under the Properties tab. Once you are on the Property Details page, click the "Delete this property (I understand this is irreversible)" link at the bottom of the page.