We’ve added two new features:1. Link email templates to specific rooms/units.2. Set a default From email address. Most of the additional settings in the templates section have been moved to an expandable Advanced Options section. Linking Email Templates To Specific Rooms/Units With this feature, it is possible to set which templates should appear in the … Read more

Maybe this is the time of year that you want to turn off your online booking page and take a break for a few days. Some innkeepers want to be able to take reservations, but only via phone calls so that they can properly instruct potential guests. Or maybe you have a special message you … Read more

It is now easier than ever to sell gift certificates on your website. Thanks to requests from a few users, we have added a couple of features – ability to collect credit card information instead of using an online payment method, and ability to set the amounts that are displayed, and a new field for … Read more

A few months ago we added the ability to add a star to a reservation. Now, we have expanded this feature where users can select which stars/symbols are displayed in the Reservation Details screen. First select stars and symbols under Settings Tab, Preferences: Now, these stars and units will appear as choices in the Reservation … Read more

We’ve added two new features to the Correspondence window. It is now possible to add attachments prior to sending an email. Just click the Add link.  Additionally, PDF files can now be created from the contents of the email template, and attached to a message, all with just a few clicks. This is great for … Read more

Recently we’ve seen an uptick in interest in our system from people that manage vacation rental homes, condos, cabins, etc. I’m happy to say the system works great for these type of users, and continues to improve everyday.  Here is a link to a recent recommendation from a property manager user in Miami:http://www.facebook.com/ReservationKey/posts/561688777190413 And here … Read more

For users that manage many units, it is now easier to scroll the internal availability calendar. We’ve added options in Settings Tab, Preferences, for setting the location of the horizontal scrollbar. It can now be set to Bottom Only, Top Only, Both Top and Bottom, or None. Top scrollbar: and bottom: So, if you find … Read more

Previously, after adding something such as an Item For Sale, it was necessary to also go into the Reservation Page settings and select which items should show on that Reservation Page. Now, it is possible to select the Reservation Page right from the settings for the item being edited – Items for sale, Themes, Payment … Read more

We’ve just completed a new report, Monthly/Yearly Statistics. With this report you can quickly see monthly and yearly totals of various categories, such as new reservations, payments, expenses, and emails.. Click on the “++” link in order to drill down and open a window that shows the exact items for that day or month. For … Read more

ReservationKey works well for larger properties such as hotels, motels, and campgrounds, where users book by the TYPE of unit. Here are the steps for how to set up this type of property. All of these sections are located under the Properties Tab. 1. Properties / Locations– Add your property name– Add descriptions and photos … Read more