A development in the last few years has been the need to link with online travel agents (OTA’s) such as booking.com, Expedia, etc. We have now created a link with the channel management company myallocator.com which allows two way communication between ReservationKey and thirty different channels (OTAs). This means that instead of having to manually … Read more

A few users pointed out that the CC and BCC default fields were not working when using the quick Send option from the Correspondence button. These fields have now been added. Messages sent from here are saved into the History & Queue. We’ve updated the system also so that the time the message was sent … Read more

We’ve reviewed all of our apps, and made a couple of changes:  sign into ReservationKey from each app page new simple app for online bookings through Facebook Previously, you had to be signed into ReservationKey in a different tab in the same browser in which you were editing your Facebook apps. This caused some confusion … Read more

Just finished are two new improvements. One, is the ability to set Items For Sale as a per night charge, automatically based upon the number of nights selected. And the other improvement is that in the case of an error message to the user about a minimum stay not being met, the reservation form will … Read more

We’ve made a small change to the calendar header functionality, in order to make it easier to view past reservations from earlier in the current month. Now, when clicking the current month, just like when clicking any of the other months, the calendar will start at the first day of that month (instead of X … Read more

It is now possible to have the reservation status set automatically when a Discount Code is used or when Item(s) for Sale are added to the reservation. This is useful if you want a visual alert as to which reservations have items for sale or discount code was used. Items for Sale Go to Website … Read more

Trends in computing are constantly changing, and one big trend these days is that more and more people are using their mobile devices to accomplish what they might have previously done with their full size computers. Therefore it is important to make sure your website and reservation system displays nicely on mobile devices as well … Read more

Of the five reservation page types we offer (multiple units, calendar search mode, single unit, single unit search, hotel), with two of these types (calendar search mode and single unit), guests click dates on a calendar which means that it is possible for them to reserve non-consecutive night stays. This was actually created on purpose, … Read more

We’ve added additional functionality so that you now can use Google Analytics to track your sales. To use this feature, first add your Google Analytics code to your Reservation Page settings. Copy this code from your Google Analytics account. The final step is to enable e-commerce tracking in your Google Analytics account.  1. Click Admin … Read more

For internally added reservations, it is now possible to select an email template which will be sent automatically as soon as a payment is entered. This is useful if you want to automatically send a confirmation message to the guest, once a payment has been added to the system. To set this up, first go … Read more