By popular demand, you can now customize the Check-In Time field to leave it as a text field, or make it a dropdown with your own dropdown selection text. To make a dropdown, go to Website tab, Reservation Pages, edit your page, scroll down to near the bottom, the section called Reservation Form, and click … Read more

Added new codes to email templates – for total amounts paid of each tax category. The format for the new codes is like this: {{tax(876): Hotel Tax}}{{tax(877): Sales Tax}}

A field for an internal title has been added to the email templates screen. This allows for an internal template name to be used rather than just the template subject. If no template name has been entered, the subject line will be continued to be used to reference the template. The template name is used … Read more

Removed “Delete” option from listing of user accounts, for the admin account. This will prevent the admin account from being accidentally deleted. Example:

Improved: after entering a credit card number in a reservation, you can now click the Payments link and the credit card number will automatically save prior to the Payments box opening. This should help avoid accidentally not charging a guest’s credit card by going into the Payments window and clicking “Add Payment” when you actually … Read more

Improved print version of the housekeeping reports. Now the notes are combined with the name column which makes for more efficient use of space when printing.  The number of adults/children has been abbreviated, next to the name, such as for two adults and one child:John Smith (2/1)

Thanks to suggestions from users, we’ve added a few new small features to the system.  And scroll down to read some news about things we are working on. Rate Adjustment Shows in Room Listing Price If your room/unit price is being adjusted downward by a Rate Adjustment, we are now showing the original price, plus … Read more

Using Authorize.net as your payment processor with ReservationKey is easy.  Here are a few tips to help with some of the settings in both systems. Turn Test Mode Off Even though you might be tempted to leave Test Mode enabled, disable it.  When your authorize.net account is in Test Mode it will not work with … Read more

For users that have been on ReservationKey for several years, now there is a report that makes it easy to compare one year to another.  At the bottom of the reports list, select Booking Date Comparison.  The report shows you how many bookings you have for the future, as of a certain month, based on the … Read more

We now have two new reports for quickly seeing how much income you have generated. One is useful for seeing income by month, over the span of a year, and the other report shows income by unit. Here is the current listing of all the reports we currently offer, with the news reports noted: Income … Read more