In my previous career I worked as an attorney, and what a contrast in clients compared to the people I now work with. Maybe it is because they are in the hospitality industry, but my clients now are the best. Take Jane and Earl, proprietors of Roberto’s Bungalows in San Poncho, Mexico. We had never met before, … Read more

Next up on my client visit itinerary was spending a few days at the incredibly relaxing Punta de Mita area, at the outer edge of Banderas Bay, just north of Puerto Vallarta. I was hosted by ReservationKey user Hotel la Quinta del Sol, by far the most charming boutique hotel in the area. In an area … Read more

One of the best parts about running ReservationKey is all the great clients we have. And it doesn’t get much better than being able to meet them in person.  This past week I’ve been lucky enough to be able to work from Puerto Vallarta, Mexico, while being hosted by the PVkid, Jeff Musto – www.puerto-vallarta-rentals.com. He … Read more

We’ve just added a new feature where minimum stay requirements can be automatically reduced if they cannot be met.  For example, you have a two night minimum stay set for Friday and Saturday reservations.  Your room is already booked for Saturday and Sunday, which leaves a single Friday available.  With this new option enabled, the … Read more

It seems this year a lot of people have made new year resolutions to switch reservation systems.  Activity in the new accounts department is definitely picking up.  One question we often are asked is whether it is possible to import data from a prior reservation system.  No matter what reservation system you used, if you … Read more

Yes, it is already 2012.  Every year seems to go quicker than the next.  To kick off the new year, we just finished work on a slideshow feature.  Photos uploaded to the Additional Photos section under the Property, Room, or Fraction screens can now be turned into a slideshow automatically.  Once enabled, a link to … Read more

We offer a feature where you can set up completely different rate plans which are triggered by discount codes.  This means you can set up a code which will pull rates from a different plan than your normal rates.  An example of where this is useful is if you are using ReservationKey to manage a … Read more

If your guests typically reserve by the TYPE of unit rather than a specific unit (or room) then you need a hotel style reservation page.  Setting this up is pretty easy, you just need to do a couple of things different than a set up where guests select by the specific room. 1. Set up … Read more

We’ve just added code to our search form so that your guests can now set their arrival and departure dates, and also the number of guests in their party.  Your availability will show now based on this extra filter, maximum occupancy.  Only available units that meet or exceed the occupancy searched for will be shown … Read more

Sometimes people are a little confused about what it takes to actually start taking online reservations with ReservationKey through their website.  It actually is quite easy.  There are two main methods – linking to the system, or embedding the application in an iframe on your site.  Below I will show you exactly what is meant by this. The first … Read more