NEW: Reports menu has been redesigned

Something we meant to do for awhile, and now have completed, was to improve how the Reports menu works. Instead of one long column listing all our reports, we have now sorted them into topic areas which we makes it easier to find the report you are looking for. For users that only see some … Read more

NEW FEATURE: Track when emails were opened

It is now possible to see when exactly an email sent from ReservationKey was opened. We automatically add tracking now to all emails sent from the system. When the email is opened ReservationKey records the time and location where it was opened. This is useful to verify that guess are receiving your emails and when … Read more

NEW FEATURE: Set rates & minimum stay day by day in Rate Plans

In additional to our existing way of setting rates, by entering rates for each date of the week, it is now possible to enter rates on a day by day basis. This makes it easy to quickly change rates and minimum stays for specific dates.  We used to recommend using Rate Adjustments for making small … Read more

New feature: include room/unit specific details in email templates

While you could make a different email template for each room/unit you have, you may find it more convenient to make one generic template and then have the system pull information into that template based on the room(s) reserved. This is useful for things like a pre-arrival email which has directions to the apartment reserved, … Read more

Introducing the new search bar

We now have a way to search six different sections of the system, quickly and as you type. You can search all six sections at the same time, or select from the drop down field to only show results from one section at a time. Here are some notes about each section. 1. Reservations Search … Read more

Floating top scroll bar & more dates

Two useful features have been added to the internal availability calendar:1. floating top scroll bar2. more days show prior to a selected month Now, when clicking on a month, it will also show the number of days you have set in the Preferences section to show prior to the current day. And, for accounts with … Read more

Easier to select Rate Plans that Taxes and Fees apply to

Now it is easier to select the Rate Plan(s) that Taxes and Fees apply to.  In the settings screen for both, there is a new section to select the applicable Rate Plan(s): Previously it was necessary to go back to the Rate Plan settings to select taxes and fees. This option is still available, but … Read more

New Feature: Bookkeeping

Under the Reservation Manager tab there is now an option for Bookkeeping. The idea with this feature is to make a simple place to enter income and expenses, and then to be able to sort and group by categories. The feature starts out empty, but will grow as you add Transaction Types, who you received … Read more

Under Development: Update to system look and feel

We are working on an option to be able to select from a variety of themes to change look and feel of the system. Eventually it will be possible to customize these themes as well, very similar to how we do customization of themes for the public reservation pages. Currently we have the first theme … Read more

Option to force new login for an account user

An option has been added to force users to re-login to the system. This is useful after changing a user’s permissions or password. Because these changes only take affect when a user logs in, it is now possible to force a user to log into the system, even if they are already logged in or … Read more