Have you ever wanted to be able to have ReservationKey send an email automatically after you’ve changed the reservation status? This is now possible. To set this up, go to the Website Tab, Email Templates, and select a template. Then expand the Advanced section and select the status where the email will be sent. Once … Read more
Something we meant to do for awhile, and now have completed, was to improve how the Reports menu works. Instead of one long column listing all our reports, we have now sorted them into topic areas which we makes it easier to find the report you are looking for. For users that only see some … Read more
It is now possible to see when exactly an email sent from ReservationKey was opened. We automatically add tracking now to all emails sent from the system. When the email is opened ReservationKey records the time and location where it was opened. This is useful to verify that guess are receiving your emails and when … Read more
In additional to our existing way of setting rates, by entering rates for each date of the week, it is now possible to enter rates on a day by day basis. This makes it easy to quickly change rates and minimum stays for specific dates. We used to recommend using Rate Adjustments for making small … Read more
While you could make a different email template for each room/unit you have, you may find it more convenient to make one generic template and then have the system pull information into that template based on the room(s) reserved. This is useful for things like a pre-arrival email which has directions to the apartment reserved, … Read more
We now have a way to search six different sections of the system, quickly and as you type. You can search all six sections at the same time, or select from the drop down field to only show results from one section at a time. Here are some notes about each section. 1. Reservations Search … Read more
Two useful features have been added to the internal availability calendar:1. floating top scroll bar2. more days show prior to a selected month Now, when clicking on a month, it will also show the number of days you have set in the Preferences section to show prior to the current day. And, for accounts with … Read more
Now it is easier to select the Rate Plan(s) that Taxes and Fees apply to. In the settings screen for both, there is a new section to select the applicable Rate Plan(s): Previously it was necessary to go back to the Rate Plan settings to select taxes and fees. This option is still available, but … Read more
Under the Reservation Manager tab there is now an option for Bookkeeping. The idea with this feature is to make a simple place to enter income and expenses, and then to be able to sort and group by categories. The feature starts out empty, but will grow as you add Transaction Types, who you received … Read more
We are working on an option to be able to select from a variety of themes to change look and feel of the system. Eventually it will be possible to customize these themes as well, very similar to how we do customization of themes for the public reservation pages. Currently we have the first theme … Read more